School Transportation,
Simplified.

No. Individual families never pay. Subscription fees are billed directly to your school or PTA. The service is free for every family in the network.

Carpool.School is a private, invite-only network. Your school, PTA, or group must enable the service first. If your community isn't listed, ask your administrator or group organizer to get started.

Once your community launches, you'll receive an access code. Enter it in the app, verify your phone number, and create your profile. Your community may share:

• Personal Code: A unique code sent to your email.
• School Code: A shared code distributed to all families.
• Activation Link: A direct SMS link to activate your account.

From the carpool section, tap Morning or Afternoon to create a request. For mornings, set your pickup location and available seats. For afternoons, set your drop-off location. You can add after-school activities and custom times. Requests can be edited or removed anytime.

After creating a carpool request, potential matches appear in map view (nearby families) and table view (browsable list). You can send a direct message to any family, join activity-based groups, or create a private group for a dedicated carpool circle.

No. Setting up a request makes it possible for families to find you, but carpools only form when families choose to coordinate together. Many families use the app to explore the option without committing to regular carpools — and that's perfectly fine.

No. Carpool.School is always opt-in. Families who prefer not to participate simply don't create an account. Registered families can pause their carpool requests or delete their account anytime from app settings.

• Private, invite-only groups: Only members of your community can see your profile.
• No exact addresses: Maps show approximate locations, not your home address.
• Your data is never sold: Your personal information is never sold. See our Privacy Policy for details.
• You control connections: You decide which families you message and coordinate with.

We collect only what's needed: your name, your child's name, email, phone number, and the logistics details you create (schedules, pickup locations). Your exact home address is never displayed to other families.

No. Carpool.School is a connection platform, not a vetting service. Parents are responsible for independently vetting anyone they choose to carpool with — just as you would with any informal carpool arrangement.

We recommend these practices before starting any carpool:

• Meet new carpool partners in person before the first ride.
• Confirm driving history, insurance, and vehicle condition.
• Prefer carpools where the driver has their own child in the vehicle.
• Only form carpools with families you feel completely comfortable with.
• Trust your instincts — you are never obligated to participate.

Yes. If your children attend different schools that both use Carpool.School, you can add multiple schools to a single account and switch between networks from the same app.

If your school has enabled dismissal management, the app also helps coordinate pickups with staff:

• Set pickup plans: Choose who is picking up your child and when.
• Announce arrival: Share your location or tap to let the school know you've arrived.
• Verification: Staff confirm your identity before releasing your child.
• Last-minute changes: Update plans instantly — the school sees it immediately.

If your school uses dismissal management, you can notify the school through the app. Staff see the update in their roster and can adjust so your child isn't left waiting without context.

Carpool.School is available as a native app on iOS and Android. You can sign up on the web at carpool.school/signup, but the full experience — push notifications, real-time location tracking, and ride coordination — requires the mobile app.