Privacy Policy

Last Updated: March 29, 2026

Introduction

Carpool School Inc. ("Carpool.School" or "we") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.carpool.school, including any subdomains thereof (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • on this Website;
  • in email, text, and other electronic messages between you and Carpool.School; or
  • through mobile and desktop applications (the "Application" and together with the Website, this "Platform").

It does not apply to information collected by:

  • Carpool.School offline or through any other means, including on any other website operated by Carpool.School or any third party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from this Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use this Platform. By accessing or using this Platform, you agree to this Privacy Policy. This policy may change from time to time (see "Changes to Our Privacy Policy"). Your continued use of this Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

This Platform is not intended for children under 16 years of age. No one under age 16 may provide any information to or on this Platform. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Platform or through any of its features, register on this Platform, use any of the interactive or public comment features of this Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see "Your State Privacy Rights" for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of this Platform, including information:

  • by which you may be personally identified, such as name and the names of your children, postal address, e-mail address, telephone number, social media handles, or any other identifier by which you may be contacted online or offline ("personal information");
  • that is about you or your children but individually does not identify you or your children; and/or
  • about your internet connection, the equipment you use to access this Platform, and usage details.

We collect this information:

  • directly from you when you provide it to us;
  • automatically as you navigate through the site, which may include usage details, IP addresses, and information collected through cookies, web beacons, pixels, and other tracking technologies; and
  • from participating schools;
  • from other third parties, such as internet analytics companies or business partners.

Information You Provide to Us

The information we collect on or through this Platform may include:

  • information that you provide by filling in forms on this Platform, which includes information provided at the time of registering to use the Application;
  • information you provide when you report a problem with this Platform;
  • records and copies of your correspondence (including email addresses) if you contact us;
  • your responses to surveys that we might ask you to complete;
  • details of rides you carry out through this Platform, which may include transportation of children records; and
  • details of student dismissal plans, which may include intended student dismissal method (e.g., car line, bus, walker, activity), the identity of the authorized pickup individual, vehicle information, and real-time status or queue placement for logistics, which relies on the collection and transmission of device location data (including precise location / GPS coordinates).
  • your search queries on the Website or the Application.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of this Platform or transmitted to other users of this Platform or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages to parents and administrators of participating schools, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of this Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with this Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • details of your visits to this Platform, which may include traffic data, location data, logs, browsing behavior, and other communication data and the resources that you access and use on the Platform; and
  • information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve this Platform and to deliver a better and more personalized service, including by enabling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize this Platform according to your individual interests;
  • speed up your searches; and
  • recognize you when you return to this Platform.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of this Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to this Platform.
  • Flash Cookies. Certain features of this Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on this Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see "Choices About How We Use and Disclose Your Information".
  • Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Carpool.School, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on this Platform are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use this Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see "Choices About How We Use and Disclose Your Information".

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • to present this Platform and its contents to you;
  • to provide you with information, products, or services that you request from us;
  • to facilitate carpool coordination among authorized families;
  • to communicate real-time student dismissal status and instructions to school staff and authorized parents/guardians, thereby streamlining logistical operations and ensuring the correct release of students;
  • to fulfill any other purpose for which you provide it;
  • to notify you about changes to this Platform or any products or services we offer or provide though it;
  • to allow you to participate in interactive features on this Platform;
  • in any other way we may describe when you provide the information; and
  • for any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Carpool.School's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Carpool.School about this Platform users is among the assets transferred;
  • to participating schools, including sharing necessary personal and demographic data, carpool arrangement details, and student logistics data to enable administrators to facilitate community carpools, account for student status, and manage dismissal logistics;
  • to third parties to market their products or services to you if you have not opted out of these disclosures;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and
  • with your consent.

We may also disclose your personal information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our terms of use and other agreements; and
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Carpool.School, our users, or others, which may include exchanging information with schools and other organizations for the purpose of fraud protection.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Platform may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing info@carpool.school.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing info@carpool.school.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. We are not responsible for, nor can we ensure the privacy practices or content of, other websites. We encourage you to read the privacy policies of every website you visit. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states may have additional personal information rights and choices. Please see "Your State Privacy Rights" for more information.

Accessing and Correcting Your Information

You may send us an email at info@carpool.school to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from this Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users.

Residents of certain states may have additional personal information rights and choices. Please see "Your State Privacy Rights" for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • confirm whether we process their personal information;
  • access and delete certain personal information;
  • correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah);
  • data portability;
  • opt-out of personal data processing for targeted advertising (excluding Iowa), sales, or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah); and
  • either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any applicable state privacy rights, please send an email to info@carpool.school.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of this Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of this Platform like message boards. The information you share in public areas may be viewed by any user of this Platform.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to this Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Platform.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at info@carpool.school.